CRM Open House sessions for the Support module will be held on each campus. There will be an overview of the current CRM Support structure as well to provide informational guidelines and best practices. This is all in an effort to make the most efficient use of CRM for current business users along with those who may wonder if 'CRM can do it'.
Each session will have a 30 minutes presentation with the latest information, followed by 90 minutes of available Q&A time and PC's or laptops will be available.
The proposed schedule is:
| Tue, Feb 12 |
Tempe |
1-3 pm |
CPCOM 470 + OASIS Laptop Cart |
| Wed, Feb 13 |
Poly |
10-12 noon |
SIM 157 |
| Thu, Feb 14 |
Tempe |
9-11a |
Coor L1-38 |
| Fri, Feb 15 |
West |
1-3p |
CLCC 204 |
| Mon, Feb 18 |
Tempe |
10-12noon |
CPCOM 237 |
| Tue, Feb 19 |
Dwntn |
10-12noon |
UCENT,211+ OASIS Laptop Cart |
| Wed, Feb 20 |
Tempe |
1-3p |
CPCOM 107 |
These sessions are aimed at current CRM call center agents and we will not be addressing the Marketing or Field Service components
