Web Conferencing Enterprise Solution

Quick View

Summary:

Develop and implement a affordable and scalable solution for web or desktop conferencing to reduce travel costs, increase communication and provide additional opportunities for collaboration. A Google site was created for updating the ASU community and gathering information. This site and other related sites are listed at the bottom of this page.

Start Date:

March 16, 2009

Go Live:

October 31, 2009

End Date:

December 31, 2009

Current Milestone:

10/31/09 -Adobe Connect Pro v7 in production

Stage:

Complete - In operation and supported by UTO.

People

Sponsor/Champion:

Adrian Sannier, Vice President and University Technology Officer

Lead Customer:

Sharon Bushart

Project Manager:

Sharon Bushart

Contact for more information:

sbushart@asu.edu

Associate VP University Technology:

Sarah Hughes

University Technology Director:

Sharon Bushart

More Info

Source:

Internal

Department:

UTO

Priority:

Medium

Scope:

This project will focus on researching an affordable and scalable desktop / web conferencing solution that will meet academic, research and administrative needs.

Tasks include:

1. Vendors conduct virtual demos. Recordings of all demos are available for review (complete)

2. Refine use case scenarios based on ASU community input (complete)

3. Obtain proposals from vendors (complete)

4. Decision to upgrade existing Adobe Connect Pro v6 to v7 (complete)

5. Adobe Connect Pro v7 development environment setup along with test accounts (complete)

6. Develop migration plan to ensure there is no loss of accounts or content (complete)

7. Identify options for integrating phone bridge (in progress)

8. Test migration plan (complete)

9. Migration production environment to Adobe Connect Pro v7 (complete)

10. Integration with MyASU (in progress)

11. Documentation, FAQs, Best practices, training material development (ongoing)

All Milestones and Schedule:

Desktop Conferencing tools Face-off = April 24, 2009
Identify team participants = April 30, 2009
Define & refine use case scenarios along with goals = May 31, 2009
Vendors conduct virtual demonstrations for ASU community = June 12, 2009
Receive proposals from vendors = July 31, 2009
Selection for fall semester use = August 15, 2009
Upgrade existing Adobe Connect Pro v6 server to v7 = October 9, 2009
Adobe Presenter version 7 and new licensing structure = October 31, 2009
Integation with MyASU = new project
Documentation, training material development = ongoing

Deliverables:

Adobe Connect Pro version 7 service pack 3 is in production (http://breezemeeting.asu.edu).
Help Center articles and video tutorials are available at http://help.asu.edu/node/970.
New project will be established for MyASU Integration and will be in ASU Labs.

Risk & Threats:

Time constraints
Ability to integrate with current business processes
Adobe Presenter (content authoring tool) has new license structure & requires serial number for installation
Adobe Connect Pro v7 plugins are different from the Connect v6 add ins. Essential that customers update their add ins in order to work with this version.

Links

Web Conferencing

Video Conferencing