Summary:
Note: Data issues resolved as of 08/16/09. Data issues have been found which do not let some students print. We are actively working on this for a resolution.
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At this time, Windows 2008 for servers has not been tested and certified for enterprise use by UTO. Therefore the production servers for this project will be setup with Windows 2003. Pharos 8.0 is compatible with Windows 2003 but will need additional patches applied.
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Note: The project timeframe has been extended to May 31, 2009. This was done due to an expected release of version 8.1 by the vendor. IT Since the vendor will not be able to provide version 8.1 in time for this project, we are proceeding as originally planned with version 8.0.
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ASU will be upgrading to version 8.0 which includes support of SQL clustering., The part of the upgrade will be done over the Spring Break from March 8 - 15, 2009, the remainder will be completed by May 31, 2009.
Pharos Systems is the university print asset management system. The system provides chargeback for use of the print resources available to the university community. The current focus of the system is chargeback from public-facing printers in the labs, classrooms, and library.
The proposed project is twofold. The first objective is the upgrade of the enterprise environment to the current version of the software, version 8.0. Upgrading the system provides:
- Secure Release Here - allowing multiple printer servers to communicate print job information so that a user can send from one location and printer to an unrelated location. This allows greater flexibility for the end users.
- Offline capability - users are able to continue to print even with a communication lose to the database server. When the database or communications are re-established, the transactions are transmitted and processed.
- Simplified installers.
- Enhanced Canon MFD support
The second objective is the combination of the UTO managed Pharos environment into the enterprise environment. This reduces the complexity and management time for two systems. The desktop release that is currently available in the UTO managed labs and classrooms will be available for other labs and classrooms across the university as well as public end user computers. Allowing true "print anytime anywhere".
Other advantages:
- Address issues with the new Community Card
