ASU Parking & Transit Services: Migration from PowerPark to the T2 Flex System


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Summary: 

ASU Parking & Transit Services is planning to replace the current Parking application with FLEX from T2. This migration would bring richer and better features that expands the service Parking and Transit Services provide across all the Arizona State University campuses.

Start Date: 
January 5, 2009
Go Live: 
June 8, 2009
End Date: 
September 30, 2009
Current Milestone: 
September 30, 2009 -- Delta File productionalized.
Stage: 
Recently Released - Completed in last 3 months.
People
Sponsor/Champion: 
Morgan Olsen, Executive Vice President and Chief Financial Officer
Project Manager: 
Sharan Johnson
Contact for more information: 
Melinda.Helton@asu.edu
Associate VP University Technology: 
Bob Nelson
University Technology Director: 
Tina Thorstenson
More Info
Source: 
Executive
Department: 
Business and Finance
Priority: 
High
Scope: 

ASU Parking and Transit Services is planning to replace the current PowerPark application with the T2 FLEX Unified Parking Management System.

This migration would provide enhanced features that will expand the services ASU Parking and Transit Services provides across all the Arizona State University campuses.

All Milestones and Schedule: 

CRM Case# 314718 - Parking Reconciliation SQR (Closed)

CRM Case# 314780 - Parking Outbound File (Closed)

Contract discussions with T2 - Completed

Signed contract in place - Completed

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Flex PE Project Plan

Flex Infrastructure established (T2 Hosted) -- Completed

Data Migration for Flex PE

Sample #1:

Send data for sample #1 (ASU UTO) -- Completed

Receive data for sample #1 (T2) -- Completed

Prepare data migration worksheet (T2) -- Completed

Review Data Documents (ASU Parking) -- Completed

Approve Data Documents (ASU Parking) -- Completed

Migrate sample #1 (T2) -- Completed

Build/Load sample #1 on T2 Instance (T2) -- Completed

Review Sample #1 (ASU Parking) -- Completed

Sample #2:

Send data for sample #2 (ASU UTO) -- Completed

Receive data for sample #2 (T2) -- Completed

Migrate sample #2 (T2) -- Completed LATE

Build/Load sample #2 on T2 Instance (T2) -- Completed LATE  (Note: Dependent task) 

Review Sample #2 (ASU Parking) -- Completed LATE  (Note: Dependent task)

Sample #2 Sign-Off -- Completed LATE  (Note: Dependent task)

NEW ADDITION:  Sample #3

Send data for sample #3 (ASU UTO) -- Completed

Receive data for sample #3 (T2) -- Completed

Migrate sample #3 (T2) -- Completed

Build/Load sample #3 on T2 Instance (T2) -- Completed

Review Sample #3 (ASU Parking) -- Completed

Sample #3 Sign-Off -- Completed

Handheld Fulfillment

Order Handhelds and hardware  (ASU Parking, T2) -- Completed

Provide Handheld Specialist , Configuration Worksheet & CPF Layout (T2) - Completed

Confirm shipment of Handhelds and hardware (T2) -- Completed-- LATE

Inventory Handhelds and Communications hardware (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Interface Deliverables - T2

Interface #1:  Student/Employee Reformat

Build & test (T2) -- Completed -- LATE

Complete User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Customer sign-off (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Custom Task in Production (T2) -- Completed-- LATE  (Note: Dependent task)

Interface #2:  Citation Export Hold On/Off

Build and test (T2) -- Completed -- LATE

Complete User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Customer sign-off (ASU Parking)  --  Completed -- LATE  (Note: Dependent task)

Custom Task in Production (T2)  -- Completed -- LATE  (Note: Dependent task)

Interface #3:  Payroll Export

Build and test (T2) -- Completed -- LATE

Complete User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Customer sign-off (ASU Parking) -- Completed -- LATE  (Note:  Dependent task) 

Custom Task in Production (T2) -- Completed -- LATE  (Note: Dependent task) 

Interface #4:  Payroll Import

Build and test (T2) -- Completed -- LATE

Complete User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent task) 

Customer sign-off (ASU Parking) -- Completed -- LATE  (Note: Dependent task)

Custom Task in Production (T2) -- Completed -- LATE  (Note: Dependent task)

Interface Deliverables - ASU

Interface #1:  Student/Employee Bio/Demo Information

Determine requirements (ASU - Parking & UTO) -- Completed

Send set of sample data to T2 (ASU UTO) -- Completed 

Development (ASU UTO) -- Completed

Test interface (send file to T2) (ASU UTO) -- Completed

User Acceptance Testing to confirm BioDemo data (ASU Parking, T2) -- Completed

Setup in production (ASU UTO, T2) -- Completed

 Interface #2:  Payroll Interface (Payroll Deduction)

Determine requirements (ASU - Parking & UTO) -- Completed

Development  (ASU UTO) -- Completed

Test interface (send file to T2)  (T2) -- Completed

User Acceptance Testing to confirm Payroll Interface data (ASU Parking, T2) -- Completed

Setup in production (ASU UTO, T2) -- Completed

Automation of File Transfers: 

T2 :

Provide file transfer specifications/file locations (T2) -- Completed

Configure hardware (T2) -- Completed

Conduct transfer test (T2) -- Completed

Confirm file transfer and data accuracy (T2, ASU UTO) -- Completed

Move Automation to Production (T2) -- To be completed by September 28, 2009  (Rebaselined date)

ASU: 

Define file transfer specifications/file locations (ASU UTO) -- Completed

Configure hardware (ASU UTO) -- Completed

Conduct transfer test (ASU UTO) -- Completed -- LATE (Dependent on T2 file.)

Confirm file transfer and data accuracy (ASU UTO, T2) -- Completed -- LATE  (Note: Dependent Task)

Move Automation to Production  -- Completed

Flex PE Configuration:

Review current citations & permits (ASU Parking & T2) -- Completed 

Discuss Citations & permits in FLex (ASU Parking & T2) -- Completed

Complete Permit Configuration Worksheet (T2) -- Completed

Gather Crystal Reports Requirements (ASU Parking & T2) -- Work in Progress

Build Crystal Reports (T2) -- Work in Progress

Flex PE Implementation (T2) -- Completed

Data Tasks (T2): Completed

Send Final Sample (ASU UTO) -- Completed

Confirm SFTP load (T2) -- Completed

Review Permit Configuration (T2) -- Completed

Convert Production Data (T2) -- Completed

Production Data Complete (T2) -- Completed

Load Production Data to Production Database (T2) -- Completed

Data Live -- To be completed by June 5, 2009 -- Completed

Handheld Tasks: Completed

Confirm receipt of Ticket Stock (T2) -- Completed -- LATE  (Note: Dependent task)

Charge Handhelds (ASU Parking) -- Completed -- LATE   (Note: Dependent task)

Install and setup Handhelds with Communication Hardware (ASU Parking & T2) -- Completed -- LATE  (Note:  Dependent task)

Handhelds ready for production -- Completed -- LATE  (Note: Dependent task)

Flex Readiness Tasks: Completed

Create Training Databases (T2) -- Completed

Document Customer Procedures (T2) -- Completed

Pre-Go Live Meeting (T2) -- Completed

Prepare for On-Site Training (T2) -- Completed

Provide On-Site Training (T2) -- Completed

Go Live -- June 8, 2009 

The Flex application is running in production as of June 8th. 

Outstanding Issues: 

  • Loading a full BioDemo file - Completed
  • T2 requested that the daily BioDemo file include only adds, deletes and changes. 
    • Development of change file for BioDemo information (UTO) -- Completed
    • Development of scripting (UTO-TOPS) -- Completed
    • Testing of delta BioDemo file (UTO-TOPS) -- Completed
    • Development of "stub file" from T2 to notify UTO-TOPS when processing has been completed (T2) -- Completed
    • Test of change file for BioDemo and automation of process:
      • Upload to SFTP space (UTO - TOPS) -- Completed
      • Pickup by T2 Flex (T2) -- Completed
      • Processing by T2 Flex (T2) -- Completed
      • Upload "stub file" (T2) -- Completed
      • Pickup "stub file" (UTO-TOPS) -- Completed
    •  Confirmation that process works as needed -- Completed
    • Move to Production (UTO-TOPS, T2) -- Completed

==============================================================================================================

Flex eBusiness Project Plan

Flex eBusiness Requirements Gathering (T2) -- Completed

Infrastructure Establishment -- Completed

Environment Setup (T2) -- Completed

Payment Gateway (T2) -- Completed

WebAuth (T2)

Development  (T2, with assistance from ASU UTO) -- Completed

Testing (ASU Parking, ASU UTO) -- Completed

Move to production  (T2) -- Completed

Service Indicator - Over $200 owed by Individual):

Development (ASU Financial Services) -- Completed

Test interface (send file to T2) (ASU UTO) -- Completed -- LATE

User Acceptance Testing to confirm Service Indicator (ASU Parking) -- Completed -- LATE

Setup in production (ASU UTO, T2) -- Completed -- LATE

Citations:

Development (T2) -- Completed -- LATE

User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent Task)

Final configuration updates (ASU Parking, T2) -- Completed

Go Live (T2) -- Completed -- LATE

Permits: 

Development (T2) -- Completed -- LATE

User Acceptance Testing (ASU) -- Completed -- LATE  (Note: Dependent Task)

Final configuration updates (ASU Parking, T2) -- Completed --LATE

Go Live (T2) -- Completed -- LATE

PermitDirect:

Finalize permit order and contract with WWL (ASU Parking) -- Completed

Obtain Cusotmer ID from WWL (ASU Parking & T2)  -- Completed

Configure T2 Permit Direct Website Account (T2) -- Completed

Conduct PermitDirect Training (T2) -- Completed

Confirm permits are in inventory at WW&L (T2) -- Completed

Populate PermitDirect Layout ID in test as "Test" (T2) -- Completed -- LATE

Test PermitDirect sales (ASU Parking) -- Completed -- LATE  (Note: Dependent Task)

Reveiw Reports & Task Log (T2) -- Completed -- LATE  (Note: Dependent Task)

Populate PermitDirect Layout IDs in Production (T2) -- Completed -- LATE  (Note: Dependent Task)

Notify WW&L of Go Live (ASU Parking) -- Completed -- LATE  (Note: dDpendent Task)

Appeals:

Development (T2) -- Completed -- LATE

User Acceptance Testing (ASU Parking) -- Completd -- LATE  (Note: Dependent Task)

Final configuration updates (ASU Parking, T2) -- Completed -- LATE

Go Live (T2) -- Completed -- LATE

My Account:

Development (T2) -- Completed -- LATE  (Note: Dependent Task)

User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent Task)

Final configuration updates (ASU Parking, T2) -- Completed -- LATE

Go Live (T2) -- Completed -- LATE 

Wait List:

Development (T2) -- Completed -- LATE 

User Acceptance Testing (ASU Parking) -- Completed -- LATE  (Note: Dependent Task)

Final configuration updates (ASU Parking, T2) -- Completed

Go Live (T2) -- Completed -- LATE

Go Live eCommerce -- Completed -- LATE

Note:  Go Live for eCommerce as of July 16, 2009.

==============================================================================================================  

 

 

Deliverables: 

Parking and Transit Services is planning to replace the current PowerPark application with the T2 FLEX Unified Parking Management System.

This migration would provide enhanced features that will expand the services ASU Parking and Transit Services provides across all the Arizona State University campuses.

Risk & Threats: 
  • Schedule is very aggressive.
  • Data size may require longer timeframes than accounted for (no way to accurately predict time needed.)
  • Due to large amounts of historical data - archiving has been requested.  That was not part of the original schedule.  After testing the archival process and the time needed to complete the process, it was determined that it could not be done and still meet the earlier requested date (by T2) for the final data file.
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