Home :: Content

CRM Enhancements - Required per the Audit


Quick View
Summary: 

Change Management audit requirements have resulted in the need to enhance the current CRM application/interface. Enhancements to the system will facilitate the capture and retrival of required change management documentation and information.

Implementing the CRM enhancements will enable compliance with change mmanagement requirements.

CRM case #460480

Start Date: 
October 2, 2009
Current Milestone: 
10/09/09 - AVP approval
Stage: 
On hold
People
Sponsor/Champion: 
Morgan Olsen, Executive Vice President and Chief Financial Officer
Project Manager: 
Frank Montoya
Contact for more information: 
Frank.Montoya@asu.edu
Associate VP University Technology: 
Tina Thorstenson
University Technology Director: 
Tina Thorstenson
More Info
Source: 
Executive
Department: 
UTO
Department: 
Business and Finance
Priority: 
High
Scope: 
  • Modify CRM support case interface to enable capture and retrieval of change management information and documents.
  • Enhance add note to case functionality  
All Milestones and Schedule: 

10/2/09 - Project Approval

TBD - Functional Spec

TBD - Project Plan

TBD - Design Review

Syndicate content