Summary:
This project encompasses the inability for an employee to move their dependents in the list. The order in which they appear online represents their Dependent sequence in the Arizona Department of Administrative (ADOA) benefits database. If this sequence changes, dependents may loose their coverage.
ASU Benefits are entered into PeopleSoft and then are interfaced to ADOA’s Lawson IS in order to enroll an employee and their dependents with the benefit providers (ie: United Healthcare, Delta Dental, etc.). Employees enter their dependent data through a self-service page in PeopleSoft (Employee Self Service – Benefits – Dependent Beneficiary Data). When a dependent is entered for a health benefit plan, the data is sent to ADOA on the XB513 file to activate them with the providers. Once the dependent data is established with ADOA, it cannot be changed. This means if an employee has a spouse as Dep 01 and then ends the coverage, they cannot re-enter Dep 01 as any other person. The system will not take a change to the dependent’s data, but instead will re-activate it for the original Dep 01.
This project will configure the Benefits Self Service (eBenefits) so that employees are not able to change their existing dependents’ Names, Date of Birth or SSN. This will also prevent employees from being able to switch the order/numbering of their dependents. This configuration will happen by graying out the name, birth date, and SSN for a dependent once a value has been entered into the appropriate field. Editing can still happen to the other fields on the page as those do not adversely affect the processing of the dependent’s benefits and coverage.