In Development - All

Implement a web based solution for transfer students to schedule appointments with advisors.

Decommission the consolidated ASU blog and wiki service, and transition services. Project will ultimately reduce the administrative overhead, data storage, and support requirements of maintaining our own customized blog/wiki solution; more clearly define the UTO role in web hosting support; while providing our customers with a more standardized, up-to-date, and robust self-service product.

10/23/9 - update

Wiki hosting partner has been selected, requires implementation

UTO is consolidating disparate data storage environments from across the University into a small number of well-defined, fully-supported, high performance storage environments. This project will relieve many departments, colleges, and groups of the burdens involved with storage management and data protection, while providing standardized storage environments that are protected, backed up, and proactively managed.

Goal of this project: To develop access point for university constitutents to request information about storage consolidation, get a cost proposal and ultimately paticipate in the ASU UTO storage consolidation services.

SCOPE 1: This project will implement a new landing page for the Maps application. (See attached mockup.) This landing page will appear as the first tab (the other tabs being for each campus) and will show a high-level map of the Valley with a pin for each campus. Driving directions, a link to the Campus Tours site and a link to Google Earth will be added to the left side of the page. The styling of new landing page will be consistent with the other campus-specific pages.

SCOPE 2: This project will address the attached list of map updates. Updates need to be made to the interactive Google Maps, the parking .pdf maps and the campus .pdf maps. Karl Kauffman of the University Architects Office will be responsible (in both this project and moving forward) for vetting all edits suggested by users via the Feedback button on the ASU Maps site as well as ensuring that edits generated by UOA are added to the master list.

This project covers all necessary edits to the following maps:
Tempe – Google, printable and parking
Downtown Phoenix – Google, printable and parking
Polytechnic – Google, printable and parking
West – Google, printable and parking
Research Park – Google, printable
Skysong – Google only

** 10.26 UPDATE **
New landing page in PROD. UAO working on changes to West and Tempe maps.

** 11.11 UPDATE **
Tempe and West maps are complete and in review.

Per a recommendation in the Auditor General Information Technology Security 12 Month Follow-up Report, the University Technology Office will create and coordinate Web Development Standards training for web developers university-wide.

Upgrade network at ASUW to provide converged Gigabit voice and data services over the ASU  IP Network.

As part of our audit requirements, ASU must demonstrate the viability of the Disaster Recovery Plan. To that end in October 2009, ASU and its hosting partner CMSC with perform a disaster recovery exercise and document the results. The HRSA environment will be the target for this exercise since it includes the most critical data for business continuity.

The primary project deliverable will be a report containing the results of the exercise, the next steps that would be necessary to return to operation should an event extend beyond one week and any gaps in our current plan.

Move college out of own domain, create OU, and move a couple of servers from current space to ECA.
Move faculty, staff, and students from current location to new building, including workstations and phones.
Install computers into 10 classrooms and 1 lab. Image computers.
The physical move is scheduled for the weekend of July 17-20th.

Installation and configuration of the Scheduware EPM solution for Campus Health. NexSched Scheduware EPM is a real-time, internet based appointment scheduling system for NextGen's EPM. The software is intended to give patients the ability to schedule appointments with ASU Campus Health's providers from the web.

Enhancements and improvements to the Course Enrollment Manager course request application. This application allows instructors and support staff to request Blackboard course creation from MyASU. Improvements will make the process easier and faster for requesters and for the Blackboard support staff.

Perform maintenence for CLAS Dean's website (main CLAS site)

Outstanding Issues

• Separate the main nav menu into two sections
• Fix the validation error that occasionally comes up when someone tries to fill out a form
• Fix breadcrumb issue
• Research/investigate "missing" news articles from ASU news feed that happens from time to time (per Carol Hughes)

Develop an online system by which students may request advisor appointments and CLAS (College of Liberal Arts and Sciences) can manage these appointments. Students will be sent to the appropriate advisors calendars based on an ASU Advising Rule Engine that will be built into PeopleSoft. The Rule engine will use information we know about the student, and information they may be asked to supply at the time they make the appointment to determine the appropriate advisor to see.

Full scope and functionality of Calendaring component yet to be determined.

Known Scope of project:

Develop a system by which students, and individuals not yet affiliated with ASU, can scheduled appointments with academic advisors in any of the departments of the College of Liberal Arts and Sciences (CLAS). The application will use information we know about the student, and information they supply, to direct them to the appropriate advisor(s) calendars to schedule their appointments. Students with an active affiliate with ASU will access via My ASU, identified by their PeopleSoft data (major, academic level, academic standing etc.) and selections they make about why they are seeking advisement. Application to provide the means by which departments will manage their rules for directing students to advisor calendars. Non-Affiliated individuals will be directed by selections they make. Examples of information supplied by users include reasons they are seeking advisement and information supplied about themselves (a potential transfer students seeking to become a Bio-chemistry major at ASU). Provide means to support the management of these calendars by advisors and support staff, and provide email notification of appointments to students/potential students.

Features to include:

- Access to calendars via single signon from CLAS site or from My ASU.
- Rules to be maintained by individual CLAS departments to control which advisor calendars are available to each student based on student
attributes and selected reasons.
- Allow individual advisors to access their calendars to set available / non available times.
- Allow Update access to all Advisor Calendars in a department by Department Admin.
- Ability to mark students as "no-show" after two missed appointments - cannot schedule online until no-show hold is cleared.
- Provide students with information to prepare for advising sessions.

Additional Desired Functionality:

- Ability to synchronize appointment calendars with advisors Outlook calendars.
- Email reminders to students prior to appointment times

Person contact information in CRM does not match HRSA (source system). Discrepancies in person name, email, phone number, and address result in degraded service function of the CRM system. For example, auto email notifications to CRM customers are lost and some ERMS cases get associated with general customer name vs actual customer due to missing email addresses. Additionally, application support efforts to address reported discrepancies continue to increase while user confidence decreases due to data issues.

Addressing the problem will result in increased confidence in the system due to higher levels of data integrity, which will result in fewer cases related to manually changing person data.

Based on user feedback, modifications will be made to the eAdvisor dashboard to increase the usefulness of the data presented to the end user. The goal of Dashboard eAdvisor v2.5 is to modify the way some existing data is presented, provide a historical comparative view of the critical tracking cohorts over time and to provide on/off track reporting at a more granular level down to requirement.

The faculty dashboard was created and finished according to the scope of the previous project plan. However questions remained as to the security, audience, and a few finishing touches with regard to the reporting it brings back. These final points will be addressed with the ultimate goal of releasing this dashboard to Deans, the business managers and others in the Provost's Office.

The requirement is to combine access information about PeopleSoft and Advantage into one view so that administrative access for an individual can be reviewed in one place. This will also allow views by department and role.
Access to this information will assist data trustees and departments with identifying segregation of duty issues as well as recognizing any other access issues that need some type of action.

Currently PeopleSoft audit reports are generated monthly and sent to data trustees to review access to roles. The reports are large and cumbersome to read.

This version of Directory will implement a new White Pages solution (replacing the existing application). There will also be minor enhancements to both My Profile and the online Directory.

Make course catalog search more visible. Combine returned results to see class availability by term if not selected. Provide alternative ways to browse a list of courses verses searching for a course. Searching for a course assumes the student knows the class they want. In some cases students want to see what the course options are available.

Improve the Prerequisite Review/Drop of Classes dashboard by providing additional data and search capability. Allow advisors to mark students in results listing as reviewed.

Arizona Tri-Universities will be implementing a restricted party screening system for payments and business processes.

Phase 1 - Completed - Focus on the setup of the eCustoms application server at ASU (Arizona State University) and the processing of files from ASU.

Phase 2 - Focus on processing files sent from U of A (University of Arizona) and NAU (Northern Arizona University) to the eCustoms application server at ASU. 

The Visual Compliance software solutions system performs Restricted Party Screening against all relevant U.S. Government lists, including Specially Designated Nationals and Blocked Persons (SDN), under (among others):

• Department of Treasury Office of Foreign Assets Control (OFAC) Sanctions
• Department of Commerce Bureau of Industry and Security (BIS) Denied Persons List
• Department of Commerce BIS Entity List and Unverified List
• Department of State Arms Export Control Act Debarred Parties
• Department of State Designated Terrorist Organizations
• Department of State Nonproliferation Orders

ORSPA Efforts Reports are manually generated daily and published via the Effort Reporting Dashboard navigation. In order to eliminate manual efforts and minimize resource requirements, this project will address the automation of data extract, manipulation, and publication of the daily reports.

Committed Module Tuning (case #425524) - Currently, opening a large committed project times out, therefore, tuning is required. This improvement is required in order to continue to modify projects that are open for multiple years, with a large project team. Without the editing it is not possible to update committed percentages and hence reports for these individuals cannot be updated and certified.

VUCS and OTC lines missing (case #411873) - Multiple Effort Reports are failing to list the percentage of Effort that is allocated to Voluntary Uncommitted Cost Share (VUCS). This is a defect affecting the complete data correctness of reports and the display of warning messages. Lack of messages can prevent a DEA’s from rejecting reports because a VUCS warning message does not appear on reports. OTC messages still occur, but these reports do not show the complete information on the reports.

Implement an Electronic Thesis and Dissertation (ETD) system for the collection, approval, routing and archival of theses and dissertations at Arizona State University.

Development of a web-based Environmental Indicator Data Management System which will be used by multiple departments to track progress toward carbon neutrality and sustainability goals.  This system will support President Crow's committment to achieve carbon neutrality and promote sustainability, a core mission of the University.

EZapp is an online scheduling software that will manage scheduling appointments for the Technology Studio, the university student computing conference rooms and for the university video conferences.

This is a three month project to improve the Financial Aid experience for all customers. The ASU Help Center will answer all phone calls 24/7 from each campus. The Help Center will have to increase staffing which will be a dedicated team that will include a lead that will be the direct contact to ASU. Use of Google chat with a financial aid expert will be implemented. Video podcasting on financial aid issues including FASFA will be developed.

This project is to mitigate a potential audit point by ensuring all time is approved. In addition, it is intended to improve the preformance of time reporting (time administration). All unapproved time needs to be identified and corrected prior to archiving the tables.

This project encompasses enhancements to capping the Min and Max of Salary Ranges for Promotions, Ad-Hoc Salary Changes and eHire process.

Prevent system entry of salaries that are below or above salary range. This is a top priority as a compliance issue to an audit finding. MSS Ad-Hoc Salary Adjustment and eHire application need to prevent entry of an annual salary that is less than the grade minimum or more than the grade maximum.

Develop and implement an online form linked from My ASU for graduate applicants to perform one or more of the following functions:
* Edit email addresses for online recommenders
* Trigger sending of a reminder email to a recommender
* Enable applicant to cancel a recommender
* Enable applicant to replace recommender with an alternate name and email address

Develop and implement a secured, web interface that will be used by graduate students who are preparing their thesis or dissertation. Format Advisement is a process that graduate students are required to follow to format their document in a standardized way with fonts, headers, footers, margins and spacing. This web based tool developed as a PHP application will ease the process for students by enabling them to fill out a web form which will generate a template for them.

Promote and continue implementation of the ABOR Statewide Intiative for electronic high school transcripts. This project will complete implementation of ASU's top 25 HS feeder districts.

Electronic delivery of transcripts has proven to reduce evaluation time and provide an easy, simple way for high schools to submit transcripts to Arizona's universities and colleges.

this project is in response to the IT Data Access and Security Control Audit. Instead of linking services in EDNA to every type of affiliation, we will create profiles and services will be attach to a profile. We will map all the affiliation types to a profile in EDNA.

Install 3rd party Java software called U.direct to the Tomcat web servers. The U.direct software is an update to a beta version of the software currently being used in the eAdvisor On/Off Track critical evaluations. The software provides 2 key functions, (1) the ability to mark requirements as critical or preferred; (2) the ability to sequence requirements into a specific track term in which the requirement needs to be completed.

Install, configure, and migrate legacy TDM Voice Call Centers to Voice over IP Cisco Unified Contact Center Express platform.

The scheduling site will allow users to sign up for equipment usage. There are a number of constraints on signups, such as which equipment the user can sign up for, how much time the user can reserve, how often, the ability to release the equipment, etc.

Create and implement a process that will evaluate a transfer students at time of admission to see if the transfer credits and grades they are bringing to the university meet the critical requirements needed to be successful in the major they are applying to.

Provide voice and data services for the Medical Education Building / Health Science and Education Building located in Phoenix.

Funding is in place - start dates have not been set.

Moved to production on August 7, 2009.  Not released for use at this time.  Documentation and communication are next milestones. 

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Proof-of-Concept and testing was developed in .NET.  The final production version is being converted to Java. 

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The purpose of this project is to develop an interface for Departmental IT administrators to administer MAC (Media Access Control) address management. 

This includes automatic removal of inactive MAC addresses after 180 days from the CSA filter environment.  The remaining requirements are listed int he deliverables section below. 

The Nursing Student Advancement application will replace a paper-based process which facilitates the student advancement process. Each student will be able to initiate this process themselves via the web application, verify their student information (bio/demo, coursework, immunizations, etc.) and supply other required information. It will also give students a roadmap of actions to take and when to ensure they are the most competitive to advance. The web site will ensure timely processing of applications with fewer errors than the current paper-based process.

The web site will be used by Nursing staff to select students that will advance, and print out letters to inform the students of the College decisions.

ALIGNMENT OF PAY from ORSPA

August 18, 2009

Requirements:

Current Issues:

Proposed Resolution:

Impact:

A detailed impact assessment has not yet been completed. Minimally:

Note:  Data issues resolved as of 08/16/09.  Data issues have been found which do not let some students print.  We are actively working on this for a resolution. 

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At this time, Windows 2008 for servers has not been tested and certified for enterprise use by UTO.  Therefore the production servers for this project will be setup with Windows 2003. Pharos 8.0 is compatible with Windows 2003 but will need additional patches applied.

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Note:  The project timeframe has been extended to May 31, 2009.  This was done due to an expected release of version 8.1 by the vendor.  IT Since the vendor will not be able to provide version 8.1 in time for this project, we are proceeding as originally planned with version 8.0.  

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ASU will be upgrading to version 8.0 which includes support of SQL clustering., The part of the upgrade will be done over the Spring Break from March 8 - 15, 2009, the remainder will be completed by May 31, 2009.

Pharos Systems is the university print asset management system.  The system provides chargeback for use of the print resources available to the university community.  The current focus of the system is chargeback from public-facing printers in the labs, classrooms, and library.

The proposed project is twofold.  The first objective is the upgrade of the enterprise environment to the current version of the software, version 8.0.  Upgrading the system provides:

• Secure Release Here - allowing multiple printer servers to communicate print job information so that a user can send from one location and printer to an unrelated location.  This allows greater flexibility for the end users.
• Offline capability - users are able to continue to print even with a communication lose to the database server.  When the database or communications are re-established, the transactions are transmitted and processed.
• Simplified installers.
• Enhanced Canon MFD support

The second objective is the combination of the UTO managed Pharos environment into the enterprise environment.  This reduces the complexity and management time for two systems.  The desktop release that is currently available in the UTO managed labs and classrooms will be available for other labs and classrooms across the university as well as public end user computers.  Allowing true "print anytime anywhere".

Other advantages:

• Address issues with the new Community Card

The purpose of this project is to meet the audit requirements to ensure that when an employee changes jobs, he loses the access to administrative systems related to the old job so he can reacquire needed access for the new position.
Related tasks that are complete are to modify the PS Security termination process to include transfers and to crate an email to go to the transfered employee informing them about the PS roles that will be dropped. This email also is sent to the Advantage help desk so they can take appropriate action.
The remaining tasks will be a coordinated effort between UTO, HR, and other business units.

Create a component that both undergraduate and graduate admissions applications can use to calculate residency. The component uses inputs from the invoking application to determine if the student is a resident or needs further manual review. A new web application will be created so staff can complete and display what the student's residency would be based on how the questions were answered.

The Federal Government makes annual changes to financial aid policies. The purpose of this project is to analyze the impact of these changes and make the appropriate adjustments in the PeopleSoft Financial Aid module so that ASU can continue its processes in compliance with these regulations. In addition, ASU may adjust some of the rules and financial aid models. The project will test these adjustments as well.

Accomplishing these tasks will involve a) implementing delivered updates via Oracle “Regs” releases, b) modifying delivered setup to support the new regulations and ASU and c) developing or revising ASU customizations to accommodate the new regulations.

Update the STAR Budgeting system from version 5.1 SP4 to version 7. This will include a complete evaluation of the current systems supporting the environment and potentially upgrading these systems.

The Exchange Distribution Lists (DL's) for Students are automatically updated using a business process that is no longer accurate. These DL's include students by major code, and students by campus and will often have members that are not registered ASU students.

In this project the UTO would like to make these Student DL's Exchange Dynamic Distribution Lists that are automatically created and populated.

Unlike regular distribution groups that contain a defined set of members, the membership list for dynamic distribution groups is calculated each time a message is sent to them, based on the filters and conditions that you define. When an e-mail message is sent to a dynamic distribution group, it is delivered to all recipients in the organization that match the criteria defined for that dynamic distribution group.

Improvements and enhancements needed to address current needs and processing changes.

Develop and implement a mechanism for measuring and reporting network availability on a rolling basis over the last 6 months. Availability graphs will be accessible via a link on the System Health website, the Health Center website, and/or the Dashboards website. Phase two will provide drill down capability to specific network components, and improved loss/latency analytics which better correlate loss/latency to customer experience. It will also provide access to view historic availability.
Resource requirement: 

• 1 - SysHealth Consultant (Care)
• 1 - Data Collection and Analytics (Ops)
• 1- KPI Development(Dev/CORDA)

The ASU College of Teacher Education and Leadership (CTEL) has purchased the CampusTools Higher Ed (Tk20) system and wishes to integrate it with our current PeopleSoft Student Information System. Tk20 is intended to help the college collect data on student and college performance. Tk20 can be used to manage Signature Assignments, Field Placement Experiences and other teacher assessments. With this project we will provide ASU Single Sign-on to allow ASU students, faculty and staff to access the Tk20 server/application via ASU.

Currently, the CRM marketing dialog tool is used to distribute CRM close case and service order notification to customers with a survey link. The marketing dialog tool is used to produce the survey and capture survey results which are reported via the CRM Support Dashboard. Due to functional limitions of the marketing dialog tool, survey data is inconsistent and unreliable.

This project will transition away from CRM's On-line Marketing tool, to a standard PeopleSoft application. During the transition, we will incorporate a small set of enhancements to improve the adoption rate of the survey, especially for W. P. Carey and the Office of Human Resources.

Upgrade the Sybase Servers to Version 15.0.3 from soon to be end-of-life Support from Sybase for 12.5.x versions. Also need to transition the Sybase server from the SUN Hardware and Solaris OS.

ASU adopted an Identity Theft Prevention program in accordance with Arizona Board of Regent’s Policy 3-703. ASU’s Identity Theft Prevention program requires each department with Covered Accounts to develop a written Protocol for its department identifying Red Flags and appropriate responses. Red Flags are defined as those events which should alert an organization that there is a risk of identity theft. Red Flags supplement existing procedures aimed at preventing identify theft through tightened data security (e.g., Gramm-Leach-Bliley) by addressing situations where individuals are trying to use another person’s identity in order to fraudulently obtain resources or services.

The UTO Web Development area will create standards and documentation to support processes for the creation of new web applications, enhancing existing applications, connecting to various databases and data sources.