In Development - All

Complete full set of documentation for the 18-month Information Technology Security Audit. Coordinate and ensure completion of response items identified in the Auditor General's 12-month Information Technology Security Audit.

Two colleges use an online course evaluation system from AMS, and it needs to be integrated with ASU's webauth system for students and faculty to be able to use their ASURITE IDs and passwords to authenticate.

A critical component of supporting Arizona State University as the New American University is providing necessary server capacity to all constituents and consumers: students, faculty, staff, departments, and researchers.

Goal of this project: To develop an access point for university constitutents to request information about server consolidation, get a cost proposal and ultimately paticipate in the ASU UTO server consolidation services.

At the recommendation of the Auditor General 12 Month Follow Up Report the University Technology Office has been tasked with creating and coordinating end user security training for ASU Faculty, Staff, and Students.

Per a recommendation in the Auditor General Information Technology Security 12 Month Follow-up Report, the University Technology Office will create and coordinate Web Development Standards training for web developers university-wide.

Upgrade network at ASUW to provide converged Gigabit voice and data services over the ASU  IP Network.

As part of our audit requirements, ASU must demonstrate the viability of the Disaster Recovery Plan. To that end in October 2009, ASU and its hosting partner CMSC with perform a disaster recovery exercise and document the results. The HRSA environment will be the target for this exercise since it includes the most critical data for business continuity.

The primary project deliverable will be a report containing the results of the exercise, the next steps that would be necessary to return to operation should an event extend beyond one week and any gaps in our current plan.

Move college out of own domain, create OU, and move a couple of servers from current space to ECA.
Move faculty, staff, and students from current location to new building, including workstations and phones.
Install computers into 10 classrooms and 1 lab. Image computers.
The physical move is scheduled for the weekend of July 17-20th.

ASU Campus Health Services (including Counseling and Consultation) are currently using the NextGen v5.4 suite to handle their Electronic Medical Records needs. They would like to upgrade to version 5.5 in order to take advantage of improvements and additional functionality available in this version. This upgrade will include the following improvements:

• MS SQL Server Upgrade from MSSQL 2000 to MSSQL 2005
  • Clustering of the SQL environment
• NextGen 5.5 Upgrade
• Rosetta 5.5.26 Upgrade for interfaces with 3rd parties

ASU University Technology Office developed a Request for Proposal for selection of a Vendor to design, install and manage a Neutrally-Hosted Common Network Wireless Communications Distributed Antenna System. After evalutating all responses ASU awarded to NextG Networks. This project is now approaching design phase. Bi-weekly conference calls are held to keep project on track.

9/8/2009 -- Manual Digest has been implemented.

The UTO released the first version of its change management system in February.Some changes are necessary to make the email notification more granular and more friendly for the larger customer base.

Build the new School of Politics and Global Studies website.

Comps are complete, navigation etc are being worked on .

8/1 - redesign complete - handed over to CLAS to finish up navigation and content

Develop an online system by which students may request advisor appointments and CLAS (College of Liberal Arts and Sciences) can manage these appointments. Students will be sent to the appropriate advisors calendars based on an ASU Advising Rule Engine that will be built into PeopleSoft. The Rule engine will use information we know about the student, and information they may be asked to supply at the time they make the appointment to determine the appropriate advisor to see.

Full scope and functionality of Calendaring component yet to be determined.

Known Scope of project:

Develop a system by which students, and individuals not yet affiliated with ASU, can scheduled appointments with academic advisors in any of the departments of the College of Liberal Arts and Sciences (CLAS). The application will use information we know about the student, and information they supply, to direct them to the appropriate advisor(s) calendars to schedule their appointments. Students with an active affiliate with ASU will access via My ASU, identified by their PeopleSoft data (major, academic level, academic standing etc.) and selections they make about why they are seeking advisement. Application to provide the means by which departments will manage their rules for directing students to advisor calendars. Non-Affiliated individuals will be directed by selections they make. Examples of information supplied by users include reasons they are seeking advisement and information supplied about themselves (a potential transfer students seeking to become a Bio-chemistry major at ASU). Provide means to support the management of these calendars by advisors and support staff, and provide email notification of appointments to students/potential students.

Features to include:

- Access to calendars via single signon from CLAS site or from My ASU.
- Rules to be maintained by individual CLAS departments to control which advisor calendars are available to each student based on student
attributes and selected reasons.
- Allow individual advisors to access their calendars to set available / non available times.
- Allow Update access to all Advisor Calendars in a department by Department Admin.
- Ability to mark students as "no-show" after two missed appointments - cannot schedule online until no-show hold is cleared.
- Provide students with information to prepare for advising sessions.

Additional Desired Functionality:

- Ability to synchronize appointment calendars with advisors Outlook calendars.
- Email reminders to students prior to appointment times

Person contact information in CRM does not match HRSA (source system). Discrepancies in person name, email, phone number, and address result in degraded service function of the CRM system. For example, auto email notifications to CRM customers are lost and some ERMS cases get associated with general customer name vs actual customer due to missing email addresses. Additionally, application support efforts to address reported discrepancies continue to increase while user confidence decreases due to data issues.

Addressing the problem will result in increased confidence in the system due to higher levels of data integrity, which will result in fewer cases related to manually changing person data.

Based on user feedback, modifications will be made to the eAdvisor dashboard to increase the usefulness of the data presented to the end user. The goal of Dashboard eAdvisor v2.5 is to modify the way some existing data is presented, provide a historical comparative view of the critical tracking cohorts over time and to provide on/off track reporting at a more granular level down to requirement.

The faculty dashboard was created and finished according to the scope of the previous project plan. However questions remained as to the security, audience, and a few finishing touches with regard to the reporting it brings back. These final points will be addressed with the ultimate goal of releasing this dashboard to Deans, the business managers and others in the Provost's Office.

The requirement is to combine access information about PeopleSoft and Advantage into one view so that administrative access for an individual can be reviewed in one place. This will also allow views by department and role.
Access to this information will assist data trustees and departments with identifying segregation of duty issues as well as recognizing any other access issues that need some type of action.

Currently PeopleSoft audit reports are generated monthly and sent to data trustees to review access to roles. The reports are large and cumbersome to read.

This version of Directory will implement a new White Pages solution (replacing the existing application). There will also be minor enhancements to both My Profile and the online Directory.

Make course catalog search more visible. Combine returned results to see class availability by term if not selected. Provide alternative ways to browse a list of courses verses searching for a course. Searching for a course assumes the student knows the class they want. In some cases students want to see what the course options are available.

Improve the Prerequisite Review/Drop of Classes dashboard by providing additional data and search capability. Allow advisors to mark students in results listing as reviewed.

Arizona Tri-Universities will be implementing a restricted party screening system for payments and business processes.

Phase 1 - Completed - Focus on the setup of the eCustoms application server at ASU (Arizona State University) and the processing of files from ASU.

Phase 2 - Focus on processing files sent from U of A (University of Arizona) and NAU (Northern Arizona University) to the eCustoms application server at ASU. 

The Visual Compliance software solutions system performs Restricted Party Screening against all relevant U.S. Government lists, including Specially Designated Nationals and Blocked Persons (SDN), under (among others):

• Department of Treasury Office of Foreign Assets Control (OFAC) Sanctions
• Department of Commerce Bureau of Industry and Security (BIS) Denied Persons List
• Department of Commerce BIS Entity List and Unverified List
• Department of State Arms Export Control Act Debarred Parties
• Department of State Designated Terrorist Organizations
• Department of State Nonproliferation Orders

ORSPA Efforts Reports are manually generated daily and published via the Effort Reporting Dashboard navigation. In order to eliminate manual efforts and minimize resource requirements, this project will address the automation of data extract, manipulation, and publication of the daily reports.

Committed Module Tuning (case #425524) - Currently, opening a large committed project times out, therefore, tuning is required. This improvement is required in order to continue to modify projects that are open for multiple years, with a large project team. Without the editing it is not possible to update committed percentages and hence reports for these individuals cannot be updated and certified.

VUCS and OTC lines missing (case #411873) - Multiple Effort Reports are failing to list the percentage of Effort that is allocated to Voluntary Uncommitted Cost Share (VUCS). This is a defect affecting the complete data correctness of reports and the display of warning messages. Lack of messages can prevent a DEA’s from rejecting reports because a VUCS warning message does not appear on reports. OTC messages still occur, but these reports do not show the complete information on the reports.

Implement an Electronic Thesis and Dissertation (ETD) system for the collection, approval, routing and archival of theses and dissertations at Arizona State University.

Development of a web-based Environmental Indicator Data Management System which will be used by multiple departments to track progress toward carbon neutrality and sustainability goals.  This system will support President Crow's committment to achieve carbon neutrality and promote sustainability, a core mission of the University.

EZapp is an online scheduling software that will manage scheduling appointments for the Technology Studio, the university student computing conference rooms and for the university video conferences.

This is a three month project to improve the Financial Aid experience for all customers. The ASU Help Center will answer all phone calls 24/7 from each campus. The Help Center will have to increase staffing which will be a dedicated team that will include a lead that will be the direct contact to ASU. Use of Google chat with a financial aid expert will be implemented. Video podcasting on financial aid issues including FASFA will be developed.

This project is to mitigate a potential audit point by ensuring all time is approved. In addition, it is intended to improve the preformance of time reporting (time administration). All unapproved time needs to be identified and corrected prior to archiving the tables.

This project encompasses enhancements to capping the Min and Max of Salary Ranges for Promotions, Ad-Hoc Salary Changes and eHire process.

Prevent system entry of salaries that are below or above salary range. This is a top priority as a compliance issue to an audit finding. MSS Ad-Hoc Salary Adjustment and eHire application need to prevent entry of an annual salary that is less than the grade minimum or more than the grade maximum.

Develop and implemnent a PeopleSoft mod that enables a restricted group of staff in the Graduate College to re-attach an orphaned POS based on new keys assigned to student program/plan stack. This mod will also allow staff to delete extraneous milestones that are attached to a POS and no longer needed.

Develop a new template for the Graduate College web site, update content and move web site to Drupal 6 environment.

Develop and implement a secured, web interface that will be used by graduate students who are preparing their thesis or dissertation. Format Advisement is a process that graduate students are required to follow to format their document in a standardized way with fonts, headers, footers, margins and spacing. This web based tool developed as a PHP application will ease the process for students by enabling them to fill out a web form which will generate a template for them.

Using delivered PeopleSoft processing and reports, automate the graduation process by using DARS audits to feed data to PeopleSoft for Undergrads.

TALX, our current vendor for unemployment claims, has offered to bring ASU into their Work Number service at a minimal cost. This will modernize the Verification of Employment process and provide a significant reduction in the staffing resources currently required to handle these requests.

In addition, they provide an Electronic I-9 process. This will ensure employees have submitted proper documentation to work at ASU.

ASU is seeking a system that facilitates and, to the extent possible, automates the full life cycle of research administration. Moreover, this system should be customizable without requiring extensive programming or code modification by the UTO. It should also be a fully integrated software and architecture package that minimizes the number of vendors and separate systems.

Utilize delivered PeopleSoft functionality and new modifications to allow classes to be set-up so that students can select from a list of instructors associated with the class. Modify Faculty Class rosters to only show instructors their own students and provide a staff roster to identify all students and all instructors. Modify other areas where these classes display, as well as the Instructor Funding application.

The scheduling site will allow users to sign up for equipment usage. There are a number of constraints on signups, such as which equipment the user can sign up for, how much time the user can reserve, how often, the ability to release the equipment, etc.

This project is to initiate the enrollment process for the 2010 calendar year Flexible Spending Accounts and additional Life Insurance choices.

Implement a scaleable process for collecting commencement and convocation RSVP information for all graduates. Store name of convocation, date, time, location, hooder information on MarchingOrders. Create a webservice for My ASU to retrieve the data and display on the Graduation tab.

The goal of this project is to enhance the customer experience with Suncards and Dining at ASU. From My ASU, customers should be able to add money to their Suncard, purchase M&G dollars, purchase meal plans, and see the balances for all Suncard – enabled accounts. This project will implement the following:

JSA Single Sign-on - implement single sign on (ASURITE/password) on the new JSA StudentLink application web page. JSA’s StudentLink application is used to manage Suncard funds (Sun Dollars). (COMPLETE – Launched 10/30)

ARAMARK Single Sign-on – implement single sign on (ASURITE/password) on the ARAMARK Campus Dish web page. Currently, the Campus Dish site requires customers to create and maintain a second login and password. The Campus Dish system is managed by ARAMARK and is used by customers to purchase M&G dollars, purchase meal plans, and view meal plan and M&G balances.

Display Sun Dollars balance on the Housing and Dining popout of My ASU
Display M&G balance on the Housing and Dining popout of My ASU
Display the meal count (for inclusive meal plans) on the Housing and Dining popout of My ASU

This project will begin adapting ASU's core web applications for viewing via mobile devices. The first application will be the student view of My ASU.

** 10.27 UPDATE **
Updating webauth login page to allow for use on a mobile device. Once webauth is updated, the new mobile version will be released for student use.

** 11.2 UPDATE **
Application available for use.

This project will focus on creating a report to facilitate scheduling classes and reserving seats in those classes. It will differ from other course enrollment management tools because it will capture the major(s) requiring a specified course and the number of students who have not yet completed the course, making it easy to identify which courses need to be reserved for students in specific majors.

The goal is to create a query in My Reports that lists courses, which major requires a course, how many students in the plans that require the courses and how many students have not yet completed the course. This report will use the newly created list of required courses for each major that is maintained by the Provost’s Office. A basic report will be created and used to solicit feedback from key individuals who are responsible for predicting how many seats will be needed by their students for courses in upcoming terms.

Our current version of OnGuard is fast approaching end of life support and we are looking to upgrade to the latest revision. Along with this revision we will be able to take advantage of Video and Access Control enhancements as well as new functionality in the form of Visitor Management.

One of the added benefits from this version is the integration with electromechanical locks. We have several units, BioDesign for example, that are running a separate server to support their Onity Offline Lock system. This functionality has now been built into the OnGuard delivered system. This will now provide a single system for monitoring access and intrusion.

This project will be handled in 2 phases.
1st phase upgrade the MSSQL server to version 2005
2nd phase upgrade the OnGuard application to version 2009 6.3

ALIGNMENT OF PAY from ORSPA

August 18, 2009

Requirements:

Current Issues:

Proposed Resolution:

Impact:

A detailed impact assessment has not yet been completed. Minimally:

Renovation of existing auditorium at the ASU Polytechnic Campus. Auditorium resides within the recently completed Polytechnic Academic Complex and will be updated to accomodate the ASU community regarding A/V, voice and data services.

Re-Architect Control-M

Control-M has been ASU’s production Workload Management tool for many years. It was originally architected when the mainframe was ASU’s primary production platform with Unix starting to take on more significance in the production environment. With the evolution of ASU’s PeopleSoft environment to the point where it is now the primary production platform, and the Windows environment hosting more applications, the growth in the number of processes managed by Control-M has increased significantly. As a result of this growth and the addition of new platforms to manage, we need to re-architect to meet future growth and satisfy Auditor requirements outlined in the current Audit project.

This project will occur in 4 phases, each addressing a specific area as outlined below:

·         Clean up our old Control-M environment

·         Upgrade Control-M to Version 6.4

·         Implement Control-M Disaster Recovery

·         Build a Control-M test environment     

Restructure old Control-M environment  Business requirement

Several Control-M components and related scripts are running on very old servers that the Systems team would like to discard. One of the servers has already failed once, causing a 12 hour production batch processing outage. 

 Goal:

We need to move all processes off ECSX and PROD1X onto more stable severs prior to building the new Control-M environment.  We will also Purge old records  from the database.

 Control-M upgrade to V6.4  Business requirement:

The number of processes managed by Control-M continues to increase. As this workload grows, the business impact of any Control-M failure or outage also grows. Control-M V6.4 gives us greater auditing capabilities, better security, and additional capabilities to help us better manage the production batch environment.

Goal:

·         Better auditing of activities within the Control-M environment

·         Enhanced management capabilities such as mass changes to all fields within Control-M schedule definitions

·         Enhanced support for Agent-less workload management

Disaster Recovery for Control-M Business requirement:

Control-M is ASU’s Enterprise Workload Scheduler. It is responsible for the timely execution, monitoring, and management of our Production batch processing and file transfers. We currently process 1,700+ processes through Control-M per day and that workload level continues to increase. Over the years, a significant knowledge base has built into the system regarding process timings, dependencies, resource requirements, and failure recovery procedures.

Should Control-M fail, and be unavailable for anytime period of time, the Scheduling team would need to manually initiate all processes, satisfy all process dependencies, manage all resources, and manually inspect all processes to determine its success or failure status once completed. Control-M is a mission critical application that must be available at all times.

 Goal:

Our objective is to re-architect the Control-M environment to eliminate any single point of failure of critical Control-M components and provide for automated failover to backup servers.  Control-M must also be able to manage processing in both the PeopleSoft and Advantage Disaster Recovery sites to ensure business continuity should either need to be brought online.

Test environment for Control-M Business requirement:

We currently have no isolated way to test development process flows prior to production migrations. Control-M upgrades are also more cumbersome than necessary since we don’t have an isolated environment to fully test patches and upgrades.

Goal:

Our objectives for this test environment are to:

·         Provide an environment where Control-M upgrades and patches can be fully tested before we apply them to the production Control-M environment.

·         Provide an environment, isolated from the production Control-M environment, which can be used by developers to run new process flows prior to their migration to production.

This project is to automate the assignment and residential data within the ISAAC (Door Access) system.  The automation of this environment will include imports from PeopleSoft, Sun Card information, and Residential life data.  The assignment into rooms will be automated releasing the Reslife staff from reassigning manually.  The automation is designed off the business rules for the Residential life office.

 This automation will make future automation for other areas possible with little impact and development.

The Federal Government makes annual changes to financial aid policies. The purpose of this project is to analyze the impact of these changes and make the appropriate adjustments in the PeopleSoft Financial Aid module so that ASU can continue its processes in compliance with these regulations. In addition, ASU may adjust some of the rules and financial aid models. The project will test these adjustments as well.

Accomplishing these tasks will involve a) implementing delivered updates via Oracle “Regs” releases, b) modifying delivered setup to support the new regulations and ASU and c) developing or revising ASU customizations to accommodate the new regulations.

AZTE (Arizona Technology Enterprises) operates as the exclusive intellectual property management and technology transfer organization for ASU through the ASU Foundation. The organization assists researchers and faculty at the university to evaluate, patent, market, license, and protect Intellectual Property.

To this end AZTE has purchased a hosted web application by the company Inteum. This application assists in the managment of intellectual asset management for researchers and faculty.

Single Sign On is key for this application to go live and make access seamless.

This project is strategic for OVPREA and the ASU Foundation.

Develop a method to streamline eAdvisor and mandatory advising to facilitate less confusion for students and advisers with unnecessary holds. Provost's office is receiving feedback that the students are receiving so many holds that they are becoming meaningless. Also, with the Declaration of Graduation advising hold being obsolete, colleges want to apply a graduation readiness check. UTO needs to develop a method of streamlining eAdvisor and mandatory advising so that students aren't bombarded with holds and advisers can efficiently serve all the students needs.

The goal is to create a table or tables to support reporting for student data. This structure will combine many topics, thus avoiding complex and confusing query structures that involve multiple subqueries.

The two most important reasons for creating this are:

1. It shows a student’s enrolled hours without having to accumulate individual class enrollment hours out of PS ASU STDNT ENRL.
2. It provides current program plan information without having to go thru the program/plan stacks.

8/11/2009 Update: First round of changes were migrated to production. The schedule for the second round needs to be determined.

Redesign and add functionality to the System Health website, add integration with Change Management.

This goal of this project is to display site uptime data on System Health (http://systemhealth.asu.edu/).

Site uptime data consists of a flag that shows if the site is currently up or down, as well as an uptime percentage.

** 11.3 UPDATE **
Migration complete - new feature is visible and functional

The ASU College of Teacher Education and Leadership (CTEL) has purchased the CampusTools Higher Ed (Tk20) system and wishes to integrate it with our current PeopleSoft Student Information System. Tk20 is intended to help the college collect data on student and college performance. Tk20 can be used to manage Signature Assignments, Field Placement Experiences and other teacher assessments. With this project we will provide ASU Single Sign-on to allow ASU students, faculty and staff to access the Tk20 server/application via ASU.

Currently, the CRM marketing dialog tool is used to distribute CRM close case and service order notification to customers with a survey link. The marketing dialog tool is used to produce the survey and capture survey results which are reported via the CRM Support Dashboard. Due to functional limitions of the marketing dialog tool, survey data is inconsistent and unreliable.

This project will transition away from CRM's On-line Marketing tool, to a standard PeopleSoft application. During the transition, we will incorporate a small set of enhancements to improve the adoption rate of the survey, especially for W. P. Carey and the Office of Human Resources.

Upgrade the Sybase Servers to Version 15.0.3 from soon to be end-of-life Support from Sybase for 12.5.x versions. Also need to transition the Sybase server from the SUN Hardware and Solaris OS.

ASU adopted an Identity Theft Prevention program in accordance with Arizona Board of Regent’s Policy 3-703. ASU’s Identity Theft Prevention program requires each department with Covered Accounts to develop a written Protocol for its department identifying Red Flags and appropriate responses. Red Flags are defined as those events which should alert an organization that there is a risk of identity theft. Red Flags supplement existing procedures aimed at preventing identify theft through tightened data security (e.g., Gramm-Leach-Bliley) by addressing situations where individuals are trying to use another person’s identity in order to fraudulently obtain resources or services.

The UTO Web Development area will create standards and documentation to support processes for the creation of new web applications, enhancing existing applications, connecting to various databases and data sources.